FAQS

I just made a payment online, why doesn't it show on my student account?

Online payments may take up to 48 hours to process through the banking system for credit to your student account.

How can I access my T2202a form?

You can access your T2202A tax form at Acadia Central by logging in using your student ID and network password. The T2202A link is on the left hand side (close to the end of the list).

More information available under Policies and Procedures.

 

*Access to T2202s for the 2011 taxation year are now available.

Why can't I access the online transcript or grade information?

If you have any outstanding balance on your student account (check your balance by logging into your student site through the central.acadiau.ca/home website) you cannot access transcripts or grade information.

I have a credit on my student account, what are my options?

A credit on your student account can be left on there to be used towards future terms balances, or you may request that it be returned to you. If your fees were paid by credit card, the refund must be credited back to the credit card that made the payment. If your fees were paid by a method other than credit card, a refund cheque can be requested. The deadline for refund requests is noon on Tuesdays in order for the cheque to be released on Thursday mornings.

How can I find out how much I owe?

You can access your account balance by checking your student statement by logging into Acadia Central using your student ID and network password.

How do I opt out of the ASU Medical and/or Dental plans?

To opt out of the ASU Medical plan you must show proof of alternate health coverage to the ASU Health Plan Administrator and sign an official waiver for each academic year by the plan opt out date. This proof can be the actual insurance card or photocopy of the card or a letter from the insurance company (employer) stating that you are covered as a dependant, including the insurance company name, and policy number.

To opt out of the ASU Dental plan you must sign the offical waiver form each academic year by the plan opt out date.
 
Please note, no exceptions for opt out will be permitted after the official opt out date.
 
Complete information on the plans is available at www.theasu.com (click on ASU Services option, and then select the Health Plan link).